REVscene Automotive Forum - View Single Post - H-Mart Korean Supermarket Marketing Practices

ASG111 · 07-10-2010, 09:23 PM

Calling on the help from RS fellow members here... For those that have shopped at H-mart, even better!

Story:
So there's this Korean supermarket located in Coquitlam and Downtown that's selling Asian groceries. It's a relatively good I can say, but their practices IMO are pretty unethical. Up until 3 weeks ago, they removed ALL their flyer prices, no percentage discounts, no actual prices.

Obviously, this is just to entice customers' to go into the actual store, and possibly waging on the fact that they will HAVE to buy something if they went all the way, say from Richmond or something, so customers feel that they didn't waste their time there. Up till this date, NO SUPERMARKETS DO THIS. Hell, not even in the US where H-Mart is a prominent supermarket all over, whereas in Canada there's only like 3, i think. 2 or 3 here and 1 in Ontario or something.

Anyways, I complained on the customer opinion poll, and the GM says the reason they do this is because other supermarkets and wholesalers will get MAD at them, because they will be selling at a REALLY LOW PRICe, and therefore, they don't put it. I'm like, wtf? You're actually wasting customer's time by doing what they do, and in the long run, customers will just get annoyed.

Long story short, I think this is really unethical practice for such a big market, and would like your help, if you could just write a short message in the following link:

http://www.hanahreum.ca/board/mboard...tomer_coment_e

complaining about their practices, and that they will change soon, and we will be looking into going to the Better Business Bureau. Hopefully, this will get them to change their practices asap.

Thanks a lot for your help!

For reference, these are there flyer prices:
http://www.hanahreum.ca/board/flyer_e.asp

Coles Notes:
- H-mart has unethical practices where they do not put up any prices for their sale in their flyer up until 3 weeks ago
- Manager says it's because they have the LOWEST price in all supermarkets and other wholesalers will get MAD at them if they put them there
- Need RS HELP to write COMPLAINTS to the the following link stating their practices are POOR and you will NO LONGER SHOP THERE until they put the practices there-- basically boycotting them

http://www.hanahreum.ca/board/mboard...tomer_coment_e

- hint the practice of taking them to Better Business Bureau
- Thank you, and let's enjoy the show

07-10-2010, 09:23 PM	#1
ASG111 RS controls my life! Join Date: Jul 2007 Location: Vancouver Posts: 714 Thanked 115 Times in 35 Posts Failed 130 Times in 29 Posts	H-Mart Korean Supermarket Marketing Practices Calling on the help from RS fellow members here... For those that have shopped at H-mart, even better! Story: So there's this Korean supermarket located in Coquitlam and Downtown that's selling Asian groceries. It's a relatively good I can say, but their practices IMO are pretty unethical. Up until 3 weeks ago, they removed ALL their flyer prices, no percentage discounts, no actual prices. Obviously, this is just to entice customers' to go into the actual store, and possibly waging on the fact that they will HAVE to buy something if they went all the way, say from Richmond or something, so customers feel that they didn't waste their time there. Up till this date, NO SUPERMARKETS DO THIS. Hell, not even in the US where H-Mart is a prominent supermarket all over, whereas in Canada there's only like 3, i think. 2 or 3 here and 1 in Ontario or something. Anyways, I complained on the customer opinion poll, and the GM says the reason they do this is because other supermarkets and wholesalers will get MAD at them, because they will be selling at a REALLY LOW PRICe, and therefore, they don't put it. I'm like, wtf? You're actually wasting customer's time by doing what they do, and in the long run, customers will just get annoyed. Long story short, I think this is really unethical practice for such a big market, and would like your help, if you could just write a short message in the following link: http://www.hanahreum.ca/board/mboard...tomer_coment_e complaining about their practices, and that they will change soon, and we will be looking into going to the Better Business Bureau. Hopefully, this will get them to change their practices asap. Thanks a lot for your help! For reference, these are there flyer prices: http://www.hanahreum.ca/board/flyer_e.asp Coles Notes: - H-mart has unethical practices where they do not put up any prices for their sale in their flyer up until 3 weeks ago - Manager says it's because they have the LOWEST price in all supermarkets and other wholesalers will get MAD at them if they put them there - Need RS HELP to write COMPLAINTS to the the following link stating their practices are POOR and you will NO LONGER SHOP THERE until they put the practices there-- basically boycotting them http://www.hanahreum.ca/board/mboard...tomer_coment_e - hint the practice of taking them to Better Business Bureau - Thank you, and let's enjoy the show