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Old 07-20-2010, 02:10 AM   #1
Harvey Specter
y'all better put some respeck on my name
 
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Join Date: Dec 2002
Location: Vancouver
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Italian Kitchen and incorrect bills....

So I've been to Italian Kitchen twice in 2 weeks and both times I was handed the wrong bill. The latest incident was on Saturday night, I ordered about $50 worth of food and drinks, when I got the bill it showed $95. I told the waitress she gave me the wrong bill but she tried to pin 3 drinks on me, I was shocked and I asked her to call her manager. A few mins later she came by and started apologizing and said it was a "mistake" and handed me the correct bill. One week prior to this, I was also overcharged but I was told that I was given the bill for the table next to me.

I did speak with one of the managers yesterday and he offered to give me a $50 gift card, I explained to him that I wasn't looking for a free hand out but instead I was concerned about how I could be handed the wrong bill twice. He noted my complaint and said he was going to look into the matter. Thought I would share this with you guys and I've learned now to carefully look at my bills, I use to be whatever before but it makes you think how many other people might have been duped by accident.
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