Quote:
Originally Posted by rageguy
You either had a really great argument, a long term customer with high revenue, or pure lucky with a happy retention agent.
They rarely give credits more than the base plan price.
Base plan price: 17.50
Your credits: $10(VP)+$10(Network calling)+$5(data)+$2.50(base)=$27.50 of credits. On a $17.50 plan! Wow.
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It may be all 3, I have been with them for over 7 years now and was with them for a few years before that on and off. I used a corporate plan I am able to obtain as a base for the options I wanted and went from there. I was always nice to the reps and the first 2 ppl I spoke to didnt get anywhere close to what I really wanted. Though I never really said I wanted to cancel, I only made it sound like I was. I just asked them simple questions like how long I have left on my contract?, how much would the ecf be?, I would have them ask why I wanted to leave and then they would offer me a package. The 3rd rep I spoke to over the week was extremely helpful, gave me everything I asked for and more. I didnt qualify for a hup but since I had 2 lines, she said that my other line that my wife uses qualifies but would need a data plan for the 3GS. I told her I didnt want to pay for something she wouldnt use and she said, ok, she'll add the 150mb plan for $15 and give you a $10 credit so it would only be $5 a month. So I got the 3GS in December for $25 after hup and fido$ and now qualify for an iPhone 4 on my main acct for $159, plus I got a $50 credit today on my bill which will drop it to $75 after fido$ when they restock. My 2nd line which just got a hup in December, qualifies for a hup for the iPhone 4 @ $399 but my wife wants to wait for the white version. I love Fido and will not be leaving them anytime soon!