Quote:
Originally Posted by dmm
Vendor is supposted to mark the item as replacement, no value. This is a mistake on their shipping department, shipping declaration.
Last time I dealt with a company, I contacted them, sent them the paperwork from the taxes/duites, they mailed me a cheque.
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+1.
This is always done when returning computer hardware. You could e-mail Asos and mention this and see what they say. They might not refund your money but instead give you $20 credit but no harm in trying Asos first to see what their response is.