^
Nothing wrong with Artigiano! I used to hate them with a passion but they slowly cleaned up their act and stopped boasting their business based upon winning barista championships. This only happened after the Piccolo brothers decided to sell Artigiano off to the guy who owns Earls in order to concentrate on 49th Parallel Roasting.
I haven't been to Artigiano in a while but I would say most coffee shops use good quality porcelain cups and saucers. I won't get into the specifics but a high quality porcelain cup helps retain heat and taste properties. Small coffee shops that use ceramic mugs don't cut it.