[Mr.Jay]

I work for Telus and the chances of our internet dropping is dependent on the equipment in your area as well as who does the install

however if the lines are all good and you get a legit installer than you should see speeds of around 12.8-14.5 depending on distance away from our office.

the deal Telus called you about isnt actually a deal at all since you get 5 bucks off for every service you have with us (phone/internet would be 10 off)

what I recommend is to call Telus and say Shaw offered you a better deal and unless they can beat it they shouldnt expect your business, this will most likely net you either 3 months free or 6 months depending on who you are talking too and how good u can convince them.

2 good points about Telus

1) No bandwidth enforcement

2) Constant rate of speed

Shaw speed is dependent on who else has Shaw in your area

if ya have any Qs feel free to pm me and I'll help out as much as I can