Quote:
Originally Posted by terkan
they'll just let you walk. those that call retention to get a discount their account will have a note on them saying no more promotion. they'll rather you switch to telus than reducing ur bill and increase others
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Do you know how long the note will stay on there for?
When I first got shaw a few years ago, I called in and got my monthly charges reduced by at least 25% for the same length of time - 6 months. Then it jumped back up and I didnt bother calling again till now. It's probably been just over a year since its been at the same amount.