OP - I've had a healthy experience dealing with Busters.
If all goes bad, file a complaint with this guy, and he would want to get shit off his plate and get Buster's to deal with you right away
Dale Finch
President & CEO
Automotive Retailers Association
Burnaby, BC
(604) 432-7987 office
(604) 312-9830 cell
dalefinch@ara.bc.ca
He's the CEO of the ARA, one of the big associations Buster's is in. When I called buster and they wouldn't response, I gave Mr. Finch a call and I got a sorry-ass call from Buster's within 5 minutes.