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I only answer to my username, my real name is Irrelevant!
Join Date: Oct 2002
Location: CELICAland
Posts: 25,695
Thanked 10,397 Times in 3,920 Posts
Failed 1,390 Times in 625 Posts
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usually u have to send them a message explaining the processes you've already gone through and when they ignore it and tell you the same thing
you reply with a condescendingly aggressive remark which gets the next tech rep to actually read your emails and respond with something new and likely helpful
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