Been there a couple times, always had a good experience. Its a nice place to chill at.
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I've been there about 3 times now. one time my steak was overdone, i asked for medium rare, and it came out medium. Told the waitress and she didnt argue with me, but came back and said "The chef said this is medium rare, but if you like we can remake it" I was kinda ticked but i told her im not pissed at you but at your kitchen. If the kitchen remade it without adding the "you are wrong" comment, i would have been alot happier.
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One of my biggest pet peeves as a cook is when a customer thinks they know what temperature a steak is. If you were wrong then I think the server was completely justified in letting you know that the steak was the right temp and she was even polite enough to offer to re cook it for you if you so desired. At least next time you would know what a medium rare steak is supposed to look like.
The customer isn't always right and a restaurant is justified in letting you know if your wrong about a steak.
If the steak was cooked wrong and the chef thought he was right then that is probably the reason why they have a new chef.