Quote:
Originally Posted by reFR3SH
When you say your order was remade the second time "they got it right but the meat was still pretty tough" that means it wasn't done right; I feel it is our the kitchens duty to please every customer, so feel free to re-send it back again until it is done to your liking. As for your friends fatty piece of prime rib, you could ask to redo it with a leaner piece. Sorry if you feel the quality is below average, but I believe this restaurant has held its reputation as being pretty high-end, otherwise it would not be the restaurant for Sandman Signature Hotels.
Anyways, like i said before, the restaurant is under new management and things are done differently, feel free to come back and enjoy a meal that's nothing short of excellence.
P.S. Those plates -are- kind of funky, but i cant do anything about that lol
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Thanks for letting me know. I knew i I could have but its ok...i ate it anyway. what i meant was the steak came out more medium rare (to my standards at least) than the previous one...but the meat was still tough....at first thought the meat was tough because it was too well-done. Oh wellz...believe me im not the kinda guy who complains about every little detail in my food. I almost never send stuff back because I am always afraid something 'additional' will come with it lol. I am sure you guys are professional and don't do that....thats why when the waitress offered, I told her nicely yes I'd like my steak re-done