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dmm · 10-20-2010, 01:54 AM

Was someone here a CSR or tech? someone have technical background about Shaw?

So when my modem disconnects, I either have to pull out the power and reset the modem, or pull the cable line and wait for the status lights to clear, then conenct back up and all is good.

Read somewhere this may be a head end or RF issue somewhere? Note that I have a 2nd modem that I borrowed off a friend, and is also experiencing similar issues.

10-20-2010, 01:54 AM	#36
dmm Proud to be called a RS Regular! Join Date: Nov 2002 Location: Vancouver Posts: 120 Thanked 15 Times in 9 Posts Failed 0 Times in 0 Posts	Was someone here a CSR or tech? someone have technical background about Shaw? So when my modem disconnects, I either have to pull out the power and reset the modem, or pull the cable line and wait for the status lights to clear, then conenct back up and all is good. Read somewhere this may be a head end or RF issue somewhere? Note that I have a 2nd modem that I borrowed off a friend, and is also experiencing similar issues.