Quote:
Originally Posted by Mugen EvOlutioN
fuck after reading u guys review this looks like a long way road...dont think im gonna bother calling
besides 6-12 moths is pretty lame, should be permanent for as long as you stay with them.
This is a totally different ball game than Rogers retention where its actually negotiable to a certain degree.
i remember i was on the phone with shaw about a year ago and they wouldnt move an inch.
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actually it wasnt that long of a road when i did mine. i just called their CS line (604-629-8888) and told them that i thought i was paying too much and that although someone tried to convince me to go to telus, including telus(i proceeded to quote the telus 10/10/10 deal) i thought id give them a call to see if they can lower my bill.
they transferred me right away to their customer loyalty or care line, whatever its called, and the guy cut my bill in half right away. he said even though my new plan is only valid for a year, including my HDPVR rental, i can call back when its up and just renew it again, and by then, they might even have cheaper deals to give.
just give it a try, doesnt hurt, and you wont lose anything by trying.