Thread: shaw retentions
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Old 10-26-2010, 12:49 PM   #42
bigrig
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Quote:
Originally Posted by trip View Post
i think my hd box is fucked. every week it will stop getting a signal and no channels are accessible while my other tvs with a regular dct700 are working fine

any idea terkan?

call the shaw tech support line, and just tell them everything thats going wrong, they will stay on the line while they walk you through some steps, and keep telling them that nothings working.

they will eventually give up and schedule an appt for a shaw tech to come and swap out your HD box with a new one, granted that your box is currently under the 3 yr warranty
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