Quote:
Originally Posted by Doubl3_H
nice!!!
im going to give it a shot and see what i get
do you just call their customer service? and ask to transfer to retention??
thanks
|
just ask to be transferred to the loyalty care department
Quote:
Originally Posted by dmm
Was someone here a CSR or tech? someone have technical background about Shaw?
So when my modem disconnects, I either have to pull out the power and reset the modem, or pull the cable line and wait for the status lights to clear, then conenct back up and all is good.
Read somewhere this may be a head end or RF issue somewhere? Note that I have a 2nd modem that I borrowed off a friend, and is also experiencing similar issues.
|
if two modems are having the same problems, then it's most likely a signal issue
have you tried connecting to a different outlet?
Quote:
Originally Posted by Mugen EvOlutioN
INTERNET HELP PLEASE GUYS!
so i spoke to shaw and they were kind enough to switch me from high speed to extreme
my upstairs one which is right beside the modem and router, wire connect
download speed from 10mps to 20mps (high speed to extreme)
my downstairs computer is running a wire off a D link router which i just bought today the N + extreme gigabite shit...
and from high speed yesterday to extreme today, when i do the speed test its still 5mps. Nothing changed
why is that? why is it so slow? and im actually running a wire.
HELP PLEASE?
|
power cycle your modem and try again