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Old 11-07-2010, 06:08 PM   #15
ddr
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Join Date: Oct 2005
Location: Richmond
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I know enough about the products I purchase that technically I do not need customer service. but now memX is cheaper... what's there to think about? ... customer service?

MemX will beat NCIX, or anyone locally by 5%, and pm online ones, and I feel like I've been treated as a customer. I know someone that works at NCIX too, but on average everyone else is not very friendly. This is just my experience. And it's nice that some of you build your own computers, so do I, but i mean.... does this statement translate to the person who made it building comps for free for the general public?

like i said, the times i will go to ncix from now on is when they have something memX doesn't. and I agree, the NCIX's online PM system is a lot easier, but i've never been turned down for a PM or a 5% P-beat at memX, not to mention it's instant and i do not have to wait for an email approval. last time i shopped there i printed a list of parts for two systems i needed to build, along with the urls + prices i generated from shopbot, and just waited for them to grab the parts from the back. i don't know what's quicker, the person serving u grabbing the parts for you, or 1-2 person at a counter taking care of all the parts grabbing. I like ncix's online pm system in that after i pay for it online I'm guaranteed stock when i receive the email to go pick it up; i'm not sure how accurate memX's stock system is.

i just don't understand all this fan-fare. i think it's great though that ncix has so many loyal customers. I just feel bullied into shopping from them because there weren't any other cheaper places in town until MemX came.
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Last edited by ddr; 11-07-2010 at 06:16 PM.
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