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I don't know what some of you guys are complaining about in terms of service. But I've always only dealt with one guy at the Vancouver location. Great guy and he's always helpful. I don't even need to be at the computer to purchase an item, I'll call the guy up directly and he'll set it aside or if they don't have it in stock he'll put an order in for me and call me when it's arrived so I can go pick it up and pay. Never had to wait longer then 2 days to get an item to the store.
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