Quote:
Originally Posted by bcrdukes
What happened? Please explain! Super curious.  |
Had to stop by metrotown and was craving Takoyaki so I called sushi garden placed an order and was told it would be ready in 15mins. I came after 10mins and paid for my order and was told it should be ready soon. 30mins past I asked the same waitress if she could check for me and she said it is just being made right now and its almost done... 20mins go by I ask again and she tells me that there was a mistake on what I wanted and they are gonna make it now. another 20 mins go by and finally it comes out and I am told it is because its a "kitchen" item that it took so long. Long story short I told them that it took over an hour for 1 item and this kind of terrible service just lost them my business and everyone I will be telling this too.
WI came in the whole place was packed of ppl waiting for tables and by the time I got my food everyone had gotten a seat and most of them had gotten food. I also saw other ppl coming in ordering take out and getting their before me. I did not appreciate the lack of caring even after I repeated asked them nicely if it was coming, would I had to wait 2 hrs if I order sushi as well? Also no one even say sorry once to me, it seems like they were trying to convince me that it was normal for this kind of wait.
Anyways I will never show my face there again or support their business in any way, I have never been treated likes less than a customer anywhere else and that includes fast food joints.
EDIT: I forgot to mention that the Takoyaki was not hot more so slightly cooler than room temp and that there was no Katsuobushi on top. I was not impressed
@Senna
Thank you for the pics
@RCubed
Thats for the location
and if anyone is intersted the takoyaki makers are on sale for 20 dollars
http://www.konbiniya.com/index.html