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They called me this morning, coincidentally right after I read about the Mobilicity announcement for their launch tomorrow. I was at work, told them to call me on weekend. Later I ate dinner and had time so I called 611, connected to CSR and told them loyalty called me earlier today. I explained I wanted a lower monthly rate then continued to politely review what I would like to expect to be added and see if it was possible until he could no longer give me any more freebies/credits things like that. Took like 40 minutes and was quite pleasant.
3 year renewal - current contract ending in December 2010. Been with them at least 5 years now I think.
New plan
$25:
250 daytime minutes
1000 minutes for evening at 5pm/weekends
Unlimited Fido to Fido/Rogers +$10
Unlimited incoming
Caller ID/Visual voice mail+2500 outgoing CDN texts
Flex Data plan (I average ~100mb to 300mb):
$10 up to 100mb
$15 up to 150mb
$20 up to 500mb
$25 up to 1gig
no SAF, 911 (Paid these for the longest time)
Pretty much $25+$10 for voice/text plus at least $10 for data, most likely $20.
Total: $50.40 for 100mb, $56 for 150mb, or $61.60 for 500mb after taxes
My previous retention plan negotiated back in 2007 I think (took me about 3 calls over like a week to get):
Old plan
$25:
200 daytime
1000 evening 7pm/weekends
Unlimited incoming and F2FR
CID
+SAF+911
+ $25 500mb month to month + $5 for 200 text messages.
Total: ~$72.20 after tax
Getting 16gb Iphone 4, using like 70 fido dollars and they told me after about 2 billings cycles they will deposit back 50 fido dollars for me.
Pretty happy I guess, got everything covered and will save about at least $10 a month.
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The key to everything is patience. You get the chicken by hatching the egg, not by smashing it.
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