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i like the company itself.. but i hate the position i'm in (tsr). you'd be surprised on how many stupid people call in, lol
if you're just looking for a job.. just apply for both
a tsr can do pretty much everything a csr can do. their primary role is to fix any technical issues. as for a csr.. their role is more sales and billing related issues
the hardest part of getting the job is just the interview process. once you get hired, the job is pretty easy
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