Quote:
Originally Posted by mickz
I'm not the only one that thinks this way about Sportchek. Many on MSH, the #1 forum for hockey equipment, share similar stories across Canada. A couple of you on here may actually be knowledgeable but it's still fair to say most of their Sales Associates selling hockey equipment are not.
No offense but where are all the non-employees chiming in about their good Sportchek experiences?
|
Quote:
Originally Posted by TheSalesman
I'v had a total of 1 good experience with a 1 knowledgable person at sportchek and that was when my friend was buying some skates.
I'v been there when they have the sales on their OPS before.
I got my skates sharpened there a few times as a LAST RESORT and the guy didn't even know what I was talking about when I asked for a 1/4 cut on my skates. He then showed me list of the cuts they can do which was 3/8 at the sharpest and said they've NEVER HEARD of anything else other then what they have there....ummmm ok.
And this happened multiple times.
But, to keep this post on topic, I get everything from cyclone and sports exchange. Mostly cyclone because I get my skates sharpened there too.
|
This is where Hockey Experts inside Sportchek will hopefully change the mentality. So far there is only 3 in BC, with another 6-8 being built this year. All hockey expert stores have 1 knowledgeable full time (usually as knowledgeable if not more knowledgeable than your independent shops), and all the part time staff are hired and trained on ONLY hockey, so thats going to raise the level of knowledge quite a bit. We also only hire hockey players for our hockey experts.
Skate sharpening is an area where we do need some work. However, if you are ever in the Richmond Sportchek, ask one of the Hockey Expert staff to sharpen the skates for you rather than the general service technician. All HX locations offer FBV (flat bottom V), and we do not charge any extra for it. ($4/sharpen).
If any of you guys have a bad experiance at the Richmond Sportchek (whether its shopping or skate sharpening related) please PM me, and I will try to address your concerns asap.