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Old 02-09-2011, 08:30 AM   #878
carsncars
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Join Date: Jan 2007
Location: GVA
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So I'd negotiated this in September:

$17.50 EPP 200 min/5 pm evenings & weekends
$30.00 iPhone Value Pack CID/Visual VM/unlimited SMS & MMS/500 MB
- $5.00 credit
= $42.50/month

However, the CSR had told me that tethering was included--it wasn't, which I found out last week, so I called in. People make mistakes so I was ready to accept that they couldn't do anything, but they offered this:

$17.50 EPP 200 min/5 pm evenings & weekends
$30.00 6 GB data
$10.00 Value Pack CID/VM/2500 SMS
- $5.00 credit
- $10.00 credit ("renewable")
= $42.50/month

Same price as before, but I lose Visual VM and unlimited SMS/MMS in favour of 6 GB data. I leapt at it because I don't really MMS at all, don't care about voicemail at all, and don't send more than 1000-1500 texts/month.

My only concern is the "renewable" $10 credit. He said it would expire in a year, but that I could call in just before then to get it renewed ("guaranteed"). Does this sound fishy at all?

I have his name and the transaction number and told him to note that it would be renewable, but I'm not sure why they can't add it as a 3-year credit like my $5 credit..?
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