Quote:
Originally Posted by !SG
as a service advisor, it doesnt matter what our appointment office tells the customer, 2hr job, they will still request to have it done within 1/2 an hour.
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i hate it when you sell a bunch of work and they demand it gets done by a specific time even tho it would be rushed only to call them when its ready at their wanted time and have them say they will pick it up at the end of the day
i like it when a customer tells me off and says they will never come back and then they show up again but avoid me, told a customer once that i remembered him cuz he was the one that told me off and said he wouldnt come back