[TheNewGirl]

You should still document anything. Should you find yourself in a wrongful dismissal situation, especially if the irrational boss is the owner, this will protect you. It's very important that you do so and always better to be armed with more info than less in employment situations.

As for the side note:

I am a one person office, I do accounting/bookkeeping and payroll/HR fall under my mandate here. Previously I did some HR working in a non profit sector, at a place that helps persons with disabilities (mostly those who have been taken out of the workforce through injury), transition back into the workforce after their recovery, I actually got that job because of my background in psychology (sometimes having random skills pays off).

Both positions I got lucky and got to get into HR because it was part of a job I had other qualifications for. Eventually I would like to go back to school and get some certification in HR and do it full time as it's by FAR my favorite part of my job and always has been. You'll need to know what sort of HR you want to do though, there's several different aspects of it. If you're interested in payroll administration you can get into that through accounting/bookkeeping, if you're interested in hiring people and people management there's several programs.

Either way you're going to need conflict management skills, no criminal record, and an ability deal with confidential information and able to slog through employment code, union rules, and various other very dry documents and retain them all.

Being a good judge of character is helpful, as is a sturdy knowledge of personality theory (especially if you want to be involved in people management/hiring/recruiting), and the ability to fire someone tactfully. (If you're the kind of person who can't break up with someone, or have a high need for peer approval... this is not the job for you).

There is a wide array of jobs in HR, many want a BA in something (some will be specific, in people management/HR, many will take sociology, psychology, business as well if they have the right knowledge base), but some will take certification programs. It's a good idea to target a few specific jobs and then examine typical qualifications for them.