Quote:
Originally Posted by jpark
i apologize for bumping an old thread but thought i should just add on and ask rather than making a whole new thread..
my friend got his civic impounded and busters dragged/towed it from behind (because his car was too low) we are assuming this probably did result in some front body lip kit damage.. and possibly drivetrain damage as well due to the fact that it's a fwd?
But we're not fully sure if the damage will be minimal or bad until we pick up the car and check it out ourselves..
My friend himself saw his car being towed from behind because he was present at the time, but busters company is telling him that they have no evidence or proof of his car being towed from behind.
So... What are some of the actions that he can proceed with ONLY IF his front end did in fact get damaged (im not talking about a little scratch here... im talking about cracked bumper, lip kit snapped, something terrible etc.) or is he just stuck with his damaged bumper for the rest of his life since there is no evidence that his car did get towed from behind?
I believe he also has the tow truck drivers name but just dont know if that will have an impact on solving the case
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What do you mean towed from behind? Did they put a dolly under the front wheels or were the front wheels on the ground? Did they tow it all the way to the lot like this, or did they drag it out of a spot before putting dollies on? Is your car an automatic or standard transmission? Did your friend give them the keys so they could take the parking brake off and/or put the transmission in neutral? Or did they tow it without him knowing and he just showed up to see it being towed? These are all questions you need to get answered to determine if there could be any damage.
If it was my car and I suspected damage (like towing an automatic FWD car in reverse without dollies) this is what I'd do: Go to Buster's and tell them you have proof of backwards towing in the form of a cellphone picture. Tell them you fear there is damage to the car. Tell them you are arranging for another tow truck to pick the car up and it's being taken straight to your mechanic for an inspection. Tell them you are going to supervise the towing of your car to make sure nothing gets done by the tow truck you're hiring. Ask them when is the best time to send the truck over. Once you get your car inspected, if there's damage then go after Buster's. If there wasn't any damage, then you lose the $100 or so for the towing charge, but it's a good gamble if you have sufficient reason to suspect damage.
Trust me, a customer towing a perfectly good car straight from their lot is going to raise a few eyebrows. I know from first-hand experience as we advised a customer to do this one time.
Quote:
Originally Posted by optiblue
you can't beat busters  I tried and failed |
Sorry, not true. I've had customers go after Buster's and get compensated.