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I use to get everything from NCIX but I haven't shopped there ever since ME opened up in Richmond.
Their service is just light years ahead of NCIX. I'd have to wait 10-15 minutes just to get my pick up order. I'd be stuck waiting 1/2 hour - 45 minutes if I were to go in store to buy something.
I just walk in and I'm out in less than 5 minutes if I want something from ME. Their staff is knowledgeable, professional, and always smile and seem to enjoy working there and helping customers. The staff @ NCIX all look like zombies in store and rarely ever smile.
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