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So last week while i was taking out the garbage i dropped my ipad2 onto a concrete floor in my garage and the glass screen cracked on the top left corner. At that point i pretty much just yelled "FUCK" and almost QQ'd. I called Apple right away and set up a genius appointment with one of the "geniuses" for the next day to see if apple could do anything in terms of replacing it and seeing how much it would cost to fix. I walk into the Pacific center Apple store and showed the guy my broken ipad2 and without asking me what happened he went to the back and got me a brand new one still in shrink wrap. Believe me I jizzed so hard my black ipad2 became white.
I got real lucky and thank you apple for your fantastic customer service once again! For those of you who are still deciding whether or not they should get a playbook vs ipad or mac vs pc, i strongly suggest you to reconsider. I'm pretty sure if you dropped your playbook that will be the end of it.
Apples' warranty/return policy are off the charts and for that i think it is worth buying apple products leaving the technical specs aside.
Apparently they also do replacements for iphones too. Not so sure about laptops cuz i forgot to ask.
I attached a picture of the broken ipad. Sorry for the shitty quality..
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