http://www.rto.gov.bc.ca/
Call them up and talk to a lawyer for free.
Phone:
To speak to an Information Officer or to listen to our recorded information line call:
Lower Mainland: 604-660-1020
Victoria: 250-387-1602
Elsewhere in BC: 1-800-665-8779
E-mail:
If you prefer to communicate with us by email, please send a message to:
HSRTO@gov.bc.ca
Visit:
You can also visit a Residential Tenancy Branch office:
Lower Mainland
400 - 5021 Kingsway
Burnaby, BC V5H 4A5 Map
Office Hours: Monday to Friday 8:30 am - 4:30 pm
520 Richards Street *
Vancouver, BC V6B 3A2
Map
Office Hours: Monday to Friday 8:30 am - Noon
Four Corners *
390 Main Street
Vancouver, BC V6A 2T1
Map
Office Hours: Monday to Friday 1:00 pm - 4:00 pm
* Limited Services = Information services, assistance with completing application forms, fee waiver applications. Payment cannot be accepted.
Vancouver Island
Suite 101 - 3350 Douglas Street
Victoria, BC V8Z 3L1 Map
Office Hours: Monday to Friday 8:30 am - 4:30 pm
Interior
305 - 478 Bernard Avenue
Kelowna, BC V1Y 6N7 Map
Office Hours: Monday to Friday 8:30 am - 4:30 pm
All of our offices are closed on statutory holidays.
If there is no Residential Tenancy Branch office in your area, you can pick-up residential tenancy guides, fact sheets and forms at your local Service BC Office or BC Access Centre.