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The motorola I got is an old modem and I guess they don't have any left.
When I first called in about switching the SMC they mentioned they are getting some new modem (don't think they mentioned the brand) in the summer and that I could wait for that or I could try to exchange my SMC with their older motorola modems at the Shaw office.
When I got to the Shaw building in downtown the guy just told me he'll try to find the motorola and that they should have some left. Turns out they do have a few and I got one.
The SMC may not be all bad. It's just IME the signal was kind of weak in my house compared to my existing router and I get disconnected every so often. That plus tenants complaining meant I had to do something.
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