Quote:
Originally Posted by turbomelon
The best way is to just simply call up shaw technical support, tell them where you live, and your account# if they ask for it. After you get that sorted out, you can tell them that you want your SMC modem/wireless router set into bridge/gateway mode as you have your own router and do not need the wifi capabilities of the SMC modem. It'll take about 10 minutes for the guy to sort it out, but once he's done the SMC modem will reset itself, he'll ask you to check if it still works, usually by just connecting an ethernet cable directly to the modem and see if you have internet access.
Once this is done you're free to hook up whatever router you want.
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Pretty lame that they lock it down like that and don't give u the password. It sounds like they're just remote accessing into the router config page and making the change.