Quote:
Originally Posted by AstulzerRZD
The Genesis Coupe ain't bad. I heard it was getting a refresh soon.
Anyways, Open Road is fine for sales, just try not to go there for servicing; i've had less than positive experiences with them. For sales, try to look for Lawrence Lee; he knows his product quite well and is pretty easy going as far as salesmen go
If you have any issues, pm me and I can try and have a chat with him
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Heh a little bit late. I went to OpenRoad a week after to seal the deal. You are absolutely correct that their service department is one of the worst in Vancouver. I've even went as far as filing an official complaint to corporate regarding an extremely terrible experience. What's more is that a significant amount of Genesis owners have lots of bad things to say about them too and they also filed lots of complaints.
Overall, if anyone is reading this, don't take your service to OpenRoad Hyundai. You have been warned.