Quote:
Originally Posted by rageguy
Good security is safety over convenience, not the other way around.  |
Good customer service > all, IMO. A common courtesy would be to call someone who is "very easy to get ahold of" via e-mail and cell phone (both of which Telus has on file for my contacts) BEFORE taking action.
As much as I'd like to cancel Telus I can't. I use both Shaw and Telus so that I can try to maintain 100% uptime (I need reliable access to my server for work). I use a DUAL WAN router to do load-balancing and failover protection.
Getting rid of Telus means having to rely on Shaw being on all-the-time.