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Old 08-09-2011, 03:59 PM   #9
CRS
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Quote:
Originally Posted by Form>Function View Post
Tried, all I get is "our customer service reps are all busy, please leave a message" not even a chance to hold on the line. And their site is full of spelling mistakes too.
Have you tried speaking to a manager at Fido instead of the CSRs?

Explain the entire situation and tell them how displeased you are with them and considering switching and they may drop the charges. But this is only a guess, I have not had this issue before.
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