Quote:
Originally Posted by Jermyzy
Just curious, did you talk to Icon or to Parts Canada (the distributor)? Did you try bringing it back to the dealer you bought it from? The only Icon products I've ever owned was the Field Armor chest protector and Field Armor 2 boots. I only used the boots for 3 months before upgrading to Sidi boots, and I sold the chest protector after 1 year, no problems.
I strongly suggest doing some shopping online or look out for some good deals locally. I got two perforated leather jackets (Yoshimura and Scorpion) for myself for about $150-$170 each. I also got my wife a perforated leather jacket (Scorpion) for about $150 and her textile jacket (Joe Rocket) on closeout for $60. $300 for a textile jacket is expensive!
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I spoke to Icon directly. My retailer (Imperial) is talking to Parts Canada who is a lot more supportive. I understand there are several stages when it comes to retailing in Canada...However, at the end of the day, I should be able to talk to Icon directly and get some support. Imperial and Parts Canada is there to help make things easier for me, not as my only option.
Imperial is sending out the jacket again and hopefully this time they'll let me chose a different one rather than giving me the same one back.