Quote:
Originally Posted by Ch28
- right click on your phone in the itunes menu
- backup phone
- click on the restore option
- wait for firmware to download & install
You should have a factory restored phone once it's done. Book an appointment for the genius bar on the apple website @ the store of your choosing. Show up & explain the problem and you should be out of there with a brand new phone within 5 minutes.
I had the same issue and that's how long it took to get a new replacement.
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Thanks....appreciate the help!