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I'm still on Shaw's 25 plan and want to see some results before I make a move up to the next level. I barely hit anything about 20 with my speed tests and often enough I'm getting 4-6 WIRED directly...
The worst part is when I try to call Shaw for support, I have to wait for over 2 hours to reach someone only to have them tell me "restart my router/modem" which of course, I already have. This speed is consistent when I connect my router to the modem as well and it's consistent through a variety of different routers.
Although their prices are fairly competitive, their service is absolutely horrid. I think it's a unanimously agreed fact that it's quite the task getting a hold of Shaw's Technical Support and now equally hard to get a hold of someone to cancel/change/or create a new service.
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