Quote:
Originally Posted by nns
Where are you getting this information from? You seem to have a personal vendetta against the technicians.
I have personally seen well over a 100 Shaw installations (phone, internet, TV), and very rarely have I seen a sloppy install.
Unless you've seen a lot of sloppy installs yourself, with your own eyes, I think it's a bit extreme to be blaming the entire team.
This is just a thought, but maybe they're rushing to installs during this period because so many people are moving and activating/reactivating their services, that there aren't enough techs to help everyone in a timely manner?
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nah i have nothing against the technicians ~ i appreciate the service call techs because they are usually there to cleanup after the installers. the UBE installer will find the quickest way to install and get out of there. Sometimes say they are setting up a stb they'll just hook it up, and if it's not working right away ie the older 3416 or whatever the model was boxes it'll have to DL the first time it's plugged in and they'll tell you to call shaw afterward to get the box zapped lol.. 3-6hrs wait to get the box zapped on the phone.. my friend was just complaining to me about that a while ago.