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Ugh Fanatec.
I tried to organize a big purchase of Fanatec products for RS members awhile ago. They have got to be the WORSSSSSSSSSSSSSST company to try and deal with. Disorganized as fuck.
You email, call, leave voice mails and no one replies for WEEKS. Then they call you back in odd hours, leave you a message and tell you to call their US office which again you email, call, etc and NO ONE replies for awhile. THen when you finally get a hold of someone, they say they'll email you more info and never get to it. I gave up after almost a month of trying to buy their products.
I've heard horror stories about trying to get warranty. They're too hard to reach and offer little to no support. In the beginning they're were on all the gaming forums endorsing their products, seemed like a good small company to deal with. Once they developed it, seems like no one can buy it or ever get it serviced.
Personally I would never spend so much money on a wheel that I can't get any sort of customer service with. The fucking thing breaks in one week you have a $400+ paper weight.
I'll wait til logitech developes something one day. I played forza3 with the normal controller and had tons of fun as is.
/RANT
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