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For you guys with the Cisco modem's, the log in credentials for the modem are written on the modem itself. You can log in and disable the wireless yourself. With that said i believe there is something different that Shaw does when you call in and ask them to put the modem in to bridge mode. In bridge mode your router (not the cisco modem, but your own router) should get the external IP address instead of the private ip address that the cisco modem/router gives out.
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