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jACEDesignsLtd · 11-07-2011, 03:59 PM

Ok so I called Telus.

I have two macs: 1 iMac Desktop and 1 Mac Laptop. The telus rep checked everything on his end and said it looked ok. I ran a speedtest.net on the Laptop and it was 13.84mbps download speed! The videos were running at the speed I am used to. I then ran a speedtest on the Desktop and it was a slow 1.84mbps..

So the rep thinks that it's a hardware issue on my iMac Desktop. An aircard busted? He suggested to try to connect the iMac using a direct connection to the router and see if that works.

11-07-2011, 03:59 PM	#29
jACEDesignsLtd Founder, RS Veteran Join Date: Mar 2001 Location: Vancouver, BC Posts: 4,566 Thanked 592 Times in 184 Posts Failed 0 Times in 0 Posts Member's Picture Albums	Ok so I called Telus. I have two macs: 1 iMac Desktop and 1 Mac Laptop. The telus rep checked everything on his end and said it looked ok. I ran a speedtest.net on the Laptop and it was 13.84mbps download speed! The videos were running at the speed I am used to. I then ran a speedtest on the Desktop and it was a slow 1.84mbps.. So the rep thinks that it's a hardware issue on my iMac Desktop. An aircard busted? He suggested to try to connect the iMac using a direct connection to the router and see if that works.