I called sales and asked to cancel, they transferred me to cancellations/loyalty department. I asked to terminate all services as of dec 5 as I had signed up for Telus. They made an offer and said that I could think about it, and to call back and ask for loyalty department.
Just make sure that you are ready to cancel and state so clearly. Set a future date, you can always call back and cancel that request. I will probably take the $101 deal they offered me, sure it's not $50 cheap but its a $167 value (personal tv, all hd channels, hbo/movie central, personal phone, broadband 50) and it does not expire after one year like all other promos.
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