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Yeah, I have a sinking feeling their site was just raped, when people found out they were selling the playbooks at the sale price. If you get through, let us know how it goes.
Also, my mother in-law was telling me a while back, that if you call a company which has their customer support in a different country (India, where ever), you have a right to ask to be transfered to a rep in Canada. Never tried this out, but maybe now?
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