Argh, took me all morning to get a hold of someone.
When I finally did, they informed me that my playbook was shipped on the 6th. Sooo it should be here either today (it never showed up) or tomorrow (I'll believe that when I see it)
I asked why I never got the shipment email, she just said that they're so back logged, some emails are late leaving, or never make it out... wtf?! On top of that, she couldn't give me any of the shipping info, so no tracking #
So mine 'should' show up tomorrow, but if I needed to track the package, there really isn't a way to do it... sigh.
All of this, and I bet my bro in-law hates the thing, and wants to return it.