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Originally Posted by Jermyzy
When I worked for a chain (won't name which one), they encouraged us to print a medication history sheet for each patient who drops off a prescription, and to go over it quickly with them (basic cousel) when they pick up and get them to initial it, so they could bill the government for a med review even if a patient was just on birth control...no wonder they changed the criteria for med reviews.
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Yeah I heard a lot of pharmacies abusing the med review criteria before as well..and they weren't independents that were doing that. If anything we would be more scared to lose money if we were audited and deemed to be abusing the system and we wouldn't want to risk it.
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Originally Posted by Jermyzy
But I agree with most of you other points as well. My dad owns an independent pharmacy and I work there two days/week. We go way over and beyond what is required of us for our patients, and that's how we managed to stay in business despite all the competition and with no points/rewards system. We have patients who have been with us for 30 years, have moved to another part of the lower mainland and still come in to us for their prescriptions, because they appreciate the level of service.
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That's awesome to hear! That's how it should be and these are the kind of patients we have as well. Patients should be coming to look for YOU; not coming to you because your dispensary happens to be there while they do other shopping.