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Old 12-23-2011, 11:12 PM   #9
Ronin
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Join Date: Oct 2001
Location: Richmond
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I brought in a laptop battery that was about a year out of warranty to the Apple store. The Richmond store wouldn't help me but I went to Oakridge and they replaced it for me on the spot.

...then I bought THAT battery in about 9 months later to the Richmond store and they replaced it for me (had to order a battery in to do so). The guy even said "Oh...this one was a warranty replacement? For a battery that was already out of warranty...but sure, since this one is less than a year old."

Oh, while they were doing that, they took a look at my AC adapter and saw the frayed cord and replaced that too. I didn't even ask them to.

They've also replaced my iPhone 4 three times on the spot even though my phone is always jailbroken. I claimed "antenna issues".

You have NOTHING to lose asking Apple what your next move is. Most of the time, they'll replace your product for you. They make zillions due to customer loyalty.
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