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lol didn't you know? shaw is all about new customers, they don't really give a fack about you once you signed up with them. you are not eligible for any discounts etc even though you never got any etc etc. they say it's all about their "CUSTOMER SERVICE". ya great customer service when you have to wait hrs to speak to someone only to tell you nope we can't do this we can't do that for you. those are for new customers only, i'm sorry you never got any discount but that's too bad, company policy. blah blah blah. and if you talk to loyalty department it's ymmv, and why the hell is it different from rep to rep? why can't they all just say yes or no to the same thing instead of wasting your time having you call over and over again?
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