Quote:
Originally Posted by dave123
i emailed customer service why i was charged shipping and they refunded it back
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This is what they wrote to me when I asked them.
Subject: $6 Shipping Charge
JAN 22, 2012 | 07:29PM PST
Jonathan Schneiderman replied:
Hello,
The shipping charge is because the tickets for International orders will be shipped from Los Angeles to Las Vegas, and Fac fee is short for Facility Fee.
Please let us know if you have any further questions or concerns.
-Jonathan
Customer Support Manager
JAN 22, 2012 | 07:01PM PST
Original message
Hi,
Why am I charged $6 for shipping on an international order, when the tickets are not being shipped to me? Also, what is "Fac fee"?