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Ordered from Ark on Dececmber 29th and they claimed my order was dispatched on the 30th. I've been waiting for a good 27 days for my order worth around $145 and still no news. Never received a tracking coder either. They haven't replied to any of my 5 emails inquiring to the status of my order that I sent either sooooo yeah. I understand they're having a backlog problem in January, but if I could know the status of my order at the least. I ordered from ark earlier this year and did contact their customer service regarding the order, receiving a reply with help within 2 hours and had no issues with that product. Anyone else experiencing the same issue?
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