Spoiler!
Quote:
Originally Posted by StylinRed
So Im not sure if anyone remembers my problem with Memory Express and the broken P8Z68-V Pro motherboard
But finally there seems to be a resolution... they sent my board into Asus the end of last month (why it took them a month to do that is beyond me) and It seems like Asus repaired the board and shipped it back to MemoryExpress
The odd thing is the manager @ memoryexpress stopped contact with me (he said he'd keep me informed when the board got back and I could go pick it up) the day my Board arrived back @ memoryexpress
I found it a bit odd so I searched my serial # @ asus' website and found the repair information and tracking # and it turned out the board arrived @ memory express on Feb 2nd so I contacted MemoryExpress again with the information I just got and they're like "oh you can come pick it up today"
-_- fucking customer service
Im just glad this is done with... hopefully as I haven't picked up the computer yet
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I was in the same situation earlier this year in january. My asus z68 broke and i had to bring it into ME. I actually had pretty good service though. They put a cpu cover on my mobo and sent it out that week. Got it back in like week n a half. They called and left a voice message since I wasnt home.
I just think its one crummy manager that works there. Sometimes when i call in to get an item put on hold or price match this one guy always gives me a hard time. But other than that i tend to get pretty good service at ME.