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Look at Telus, Shaw, Rogers, Bell, Wireless Wave, etc.
You have a background in education, so you're capable of explaining topics to those who aren't aware. You obviously have good communication skills and patience, or you would've bombed as a teacher from the start.
Not every company needs someone with prior experience. I have heard of people who work for Shaw as installers who have no technical background at all (EG: artists).
Also, this may go without saying, but tailor your resume for each posting. Identify their needs and make every point in your resume as close to an answer to their neeeds as possible.
IMHO, a call center would be the last place I'd want to go to.
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nns
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